Universe Electronics
Effective Date: [1/8/26]
Welcome to the Universe Electronics website. By accessing or using this website, purchasing products, submitting an enquiry, requesting installation or using our services, you agree to the following Terms & Conditions.
Please read these terms carefully before using our website.
1. ABOUT UNIVERSE ELECTRONICS
Universe Electronics is engaged in the sale, supply, installation coordination and service support of air-conditioning products and related cooling solutions.
Our website may display products including:
- Split Air Conditioners
- Inverter AC
- Cassette AC
- Ductable AC
- Ceiling Suspended AC
- Floor Standing AC
- VRF Systems
- Multi-Split Systems
- Other cooling and air-conditioning products
Product availability, pricing, installation and service coverage may vary depending on location and product.
2. WEBSITE INFORMATION
We make reasonable efforts to ensure that product information displayed on our website is accurate and up to date.
However, product specifications, images, features, availability and pricing may change without prior notice.
Product images are for representation purposes and actual product appearance may vary slightly.
3. PRODUCT PRICES
All product prices displayed on the website are subject to change.
Unless specifically stated otherwise, the final price may depend on:
- Product model
- Location
- Installation requirements
- Delivery charges
- Additional accessories
- Copper piping requirements
- Electrical requirements
- Additional installation work
- Applicable taxes
The final payable amount will be communicated/confirmed before order processing where applicable.
4. PRODUCT AVAILABILITY
Displaying a product on our website does not guarantee that the product is currently available.
Products may be subject to:
- Stock availability
- Manufacturer/distributor availability
- Location
- Model availability
- Seasonal demand
Universe Electronics reserves the right to cancel or modify an order where a product becomes unavailable.
5. ORDER CONFIRMATION
An order/enquiry submitted through the website is not necessarily considered confirmed until Universe Electronics confirms the order.
Order confirmation may be provided through:
- Phone
- Website
- Other official communication channels
6. INSTALLATION
Installation charges and installation scope may vary according to the product and location.
Standard installation may not include additional requirements such as:
- Extra copper piping
- Additional drain piping
- Electrical wiring
- Wall cutting
- Core drilling
- Heavy-duty brackets
- Civil work
- False-ceiling work
- Ducting
- Additional labour
- High-rise/lifting arrangements
Any additional work may be chargeable.
7. SERVICEABILITY
Universe Electronics may use a PIN-code serviceability system to determine whether a particular location is serviceable.
A location being technically serviceable does not automatically guarantee:
- Same-day delivery
- Same-day installation
- Free delivery
- Free installation
- Warranty service availability
Service availability may depend on product, location and operational conditions.
8. CUSTOMER RESPONSIBILITY
Customers must provide accurate:
- Name
- Mobile number
- Billing address
- Installation address
- PIN code
- Product information
Universe Electronics shall not be responsible for delays caused by incorrect information provided by the customer.
9. WARRANTY
Products are covered by the applicable manufacturer/dealer warranty terms.
Warranty coverage is subject to the applicable warranty policy, product model, invoice and warranty documentation.
For complete details, please refer to our Warranty Policy.
10. USER CONDUCT
Users must not:
- Provide false information
- Attempt unauthorized access to the website
- Interfere with website functionality
- Upload malicious files
- Copy website content for commercial use without permission
- Misuse enquiry or service forms
- Attempt fraudulent transactions
Universe Electronics reserves the right to restrict access where misuse is identified.
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
Universe Electronics does not control third-party websites and is not responsible for their content, availability, privacy practices or policies.
12. INTELLECTUAL PROPERTY
Unless otherwise stated, website content including:
- Text
- Graphics
- Images
- Logos
- Layout
- Product descriptions
- Website design
belongs to Universe Electronics or the respective rights holder.
Content may not be copied, reproduced or commercially used without prior permission.
13. LIMITATION OF LIABILITY
Universe Electronics shall not be responsible for losses resulting from circumstances beyond our reasonable control, including:
- Natural disasters
- Transport delays
- Manufacturer delays
- Stock shortages
- Internet/network failures
- Government restrictions
- Force majeure events
14. CHANGES TO TERMS
Universe Electronics may modify these Terms & Conditions from time to time.
Updated terms will be published on this page.
15. GOVERNING LAW
These Terms & Conditions shall be governed by the applicable laws of India.
Subject to applicable law, disputes shall be subject to the jurisdiction of courts in New Delhi, India.
CONTACT US
Universe Electronics
📞 +91-9911566744
📧 universeelctronic13@gmail.com
📍 D-157, West Patel Nagar, New Delhi – 110008, India